Mental Health Marketing Strategies – A Case Study
Overview: This project centered on implementing comprehensive mental health marketing strategies for Eterna Counselling and Wellness, a renowned provider of mental well-being services. The focus was vast, encompassing efforts to gain new inquiries, connect with their audience, and nurture existing clients, all while supporting their mission of fostering personal growth and mental wellness.
To achieve these goals, I utilized a variety of tools and platforms, including:
- ConvertKit for targeted email campaigns that directly engaged their audience.
- WordPress for a user-friendly website redesign that reflected their evolving brand identity.
- YouTube for impactful video content that amplified their message.
- Pinterest for visually appealing posts to foster audience connections and drive engagement.
- Podbean for podcast distribution, sharing valuable mental health insights with a broader community.
By combining strategic approaches across multiple platforms, I successfully enhanced Eterna’s online presence and ensured meaningful connections with their audience.
Client: Eterna Counselling and Wellness – A trusted name in mental well-being and personal growth.
Role: Digital Marketing Specialist
Project Timeline: April 2019 – May 2023
Key Responsibilities:
- Website Redesign: Revamped the WordPress-based website for improved usability, modernized aesthetics, and SEO optimization to attract new visitors.
- Social Media Management: Delivered engaging posts across Instagram, Facebook, and Pinterest, strengthening their online presence and resonating with both new and existing clients.
- Brand Marketing: Developed cohesive branding strategies that established trust and promoted a sense of professionalism.
- Lead Generation: Used ConvertKit (now Kit) email marketing and targeted campaigns to increase inquiries and conversions.
- Content Creation: Designed downloadable digital workbooks and crafted professional video content for YouTube to provide valuable resources to their community.
- Podcast Support: Managed distribution on Podbean, allowing Eterna to reach audiences with inspiring, informative episodes on mental health and personal growth.
Results Achieved:
- Significant Growth in New Inquiries: Campaigns led to measurable increases in consultation bookings and audience engagement.
- Strengthened Audience Connections: Social media efforts fostered authentic interactions, including likes, shares, comments, and valuable community feedback.
- Enhanced Client Nurturing: Resources such as digital workbooks and podcasts nurtured existing clients, offering ongoing guidance and support.
- Refined Website Experience: The redesigned WordPress site provided seamless navigation, aligning with Eterna’s goal of serving their community more effectively.
- Expanded Reach: Podcasts and YouTube content attracted diverse audiences, solidifying Eterna’s reputation as an expert in mental well-being services.
Conclusion: Working with Eterna Counselling and Wellness for over four years provided profound insights into podcast development and its role in connecting with audiences on a deeper level. I further refined my video editing skills, ensuring content was both visually appealing and impactful, and gained an understanding of cohesive brand storytelling, which proved essential in building trust and recognition. This collaboration was not only rewarding in terms of Eterna’s success but also an opportunity for me to grow in areas of digital marketing, branding, and audience engagement.
CREATIVITY IN ACTION
- Video Editing Sample
- Video Editing Sample
- Blog Sample
- Instagram Post Sample
- Instagram Video Sample
- Podcast Sample
- Podcast Episode Example
- Pinterest Sample


